M-KOPA Reports Surge in Smartphone Customers and Expanding Workforce in Kenya

M-KOPA has released a new report highlighting its growing impact on digital and financial inclusion across Kenya. The company, known for its pay-as-you-go asset financing model, continues to scale rapidly—especially in smartphone distribution, employment, and credit access.

4.5 Million Smartphone Customers

According to the latest data, M-KOPA has now served 4.5 million smartphone customers in Kenya, with over 2.1 million of these being first-time smartphone owners.This rapid uptake reflects the increasing demand for affordable, flexible payment plans that help customers access essential digital tools.

Across all products—smartphones, solar systems, and financial services—M-KOPA has registered 4.8 million customers nationwide.This growth underscores the company’s widening reach among underserved communities and low-income earners who traditionally struggle with access to credi

Growing Employment: 1,320 Direct Staff

The report also reveals that M-KOPA now employs 1,320 direct staff in Kenya.These roles span operations, customer support, technology, logistics, and retail.

14,000 Sales Agents Across the Country

4.8 Million Total Customers

To support its expanding customer base, M-KOPA works with over 14,000 sales agents.These agents play a crucial role in onboarding new customers and delivering products to remote and urban areas alike.

Driving Digital Inclusion & Economic Growth

With more than KES 207 billion unlocked in credit to date, M-KOPA’s model continues to empower millions of Kenyans through access to digital devices, clean energy, and financial services.

About the Author

Eunice Awino Awino

Author

View All Posts